We ship worldwide from our studio in Dubai.

Shipping is complimentary and included in the price of your order.

ESTIMATED DELIVERY TIMELINES:

• UAE: 4 weeks 
  
• GCC: 6–8 weeks 
  
• International: 8 weeks

Your estimated delivery date will be calculated at checkout based on your location. Each piece is made to order with care — our lead times reflect a dedication to quality craftsmanship and mindful production.

DUTIES & TAXES

Import duties and taxes may apply depending on your destination and are the sole responsibility of the recipient.

In accordance with international regulations, we are unable to alter or understate invoice values. We recommend checking with your local customs office for details on any applicable charges prior to placing your order.

ORDER CHANGES & CANCELLATIONS

As all pieces are made to order, we begin production shortly after your purchase is confirmed. If you wish to cancel your order, you may do so within 24 hours of placement for a full refund.

After this period, your piece will be in production and we’re unable to accommodate cancellations or changes, as it is being crafted exclusively for you.

To request a cancellation, please contact us at info@thelineconcept.com within the 24-hour window.